Top 5 Reasons Most Internet Businesses Fail

May 14th, 2009

If you’ve been online for any amount of time, then I’m sure you’ve heard many of the success stories about internet entrepreneurs, and how they’re making millions every year, and you’ve probably heard how easy it is for you to do it, too.

And the truth is, it actually is kind of easy, but not as easy as most salesmen would have you believe. There is a little bit of work involved, and anyone who’s really been successful has put in the time and effort to get there. And they’ve managed to avoid the pitfalls on this list.

If you’re trying to start your online business and things haven’t gone as well as you’ve hoped so far, then hopefully, these suggestions will help.

Here are the five most common reasons that most internet businesses fail that I’ve seen, in no particular order:

1. Information Overload

You’ve probably already been inundated with emails explaining how some new money making scheme is the hottest thing on the planet and you need to get in now so that you’re on the cutting edge of internet marketing.

The problem is that you haven’t finished working on the previous hot new thing yet, and as soon as you start this one, yet another hot idea will hit, and so on, and so on.

In every legitimate email you get, there should be an “unsubscribe” link at the bottom. Start clicking on it, and just stick with a few of the people who you know are giving you good information about building your business from start to finish in the right order without any distractions.

And make sure that you see every task through to completion before moving onto the next one. It’s the only real way to get anything done.

2. The Curse of Perfection

Speaking of seeing tasks through to completion, also consider that not everything on your website and in your sales process has to be absolutely perfect before you can unleash it on the public.

So many home business owners who are just starting out have a habit of obsessing over every little detail forever before they’ll allow themselves to launch their site.

Stop it. It doesn’t have to be perfect. That doesn’t mean that you don’t need to make sure your website is working properly first. It means that you can work on adjusting small details, such as the color scheme, the sales copy, the images, later on. In fact, if you’re planning to do any proper testing (and you should be), then you should be constantly working on those items anyway.

So get your website out there, get some traffic, make sure the big things are working right, and then worry about adjusting the small details.

3. Waiting for the “Magic Bullet”

Let me just start by saying that there is no magic bullet when it comes to running your own business, or doing any kind of work online.

I know that a lot of salesmen make it sound that way when you’re reading their sales letters, but it simply isn’t true. They’re lying to you. And even if they’re not lying to you, and let’s say their system does work, it’s only going to work for a short period of time, and it’s only going to make you a little bit of money. Not the millions they’re promising.

That’s why I constantly warn people away from the “business-in-a-box” opportunities. The result is never very good. Maybe you’ll make a small bit of side money, if you’re lucky. Besides, why would you want to sell the same thing everyone else is selling anyway?

The only way to have lasting success online is to have your own website that is unlike anyone else’s, that you’ve built up into a success, with a loyal customer base, one step at a time.

4. Being a Shopaholic

This goes along with #3 above. Stop paying for every new scheme that comes along because they’re promising you instant riches. All that’s going to do is drain you of your money.

And then, if you’re like so many others, there’s a good chance you’ll get frustrated and give up on the whole thing, because you don’t know who you can trust anymore, and you don’t want to take a chance. So your dream of working from home is over before it began.

Or, maybe they’re not selling you a scam, but in fact have legitimate programs that many people use successfully in their businesses. That’s great, but that doesn’t necessarily mean that it’s right for you right now. It might be something that will be a good investment for your business later on, but you should really concentrate on getting your website up and running first. Otherwise you end up with information overload as described in #1 above.

5. Fear of Technology

Just because you’ve never tried something before doesn’t mean that you can’t learn to do it. Think about pretty much everything you’ve ever done, especially the things you’re good at. Did you always know how to do that, or did you learn it over time?

I’m guessing that you learned it, and you can learn to do a lot of the work on your website, too. I constantly have to tell the people I meet that it’s in their best interest to learn at least a little bit of the technical stuff that comes with having a website.

I’m not saying you have to be a programming expert. In fact, if you need heavy duty programming done, then you should definitely get someone to do it for you. It’ll save you a lot of time, for one. But there’s no reason why you can’t learn some of the basics of HTML so that whenever you need to make a small change to your website (such as the testing we talked about earlier) you won’t have to pay someone to do it for you. And you won’t have to wait for them to have the time.

It’s not as hard as you think. It just takes a little time to learn it.

Conclusion

The most important point I’m trying to convey is that, in order to be successful online, you need to remain focused on one task at a time. Finish that task and move onto the next one. Finish that task and move on. And keep going until you’re done.

Stop investing in every fancy new program that comes along. There are no “magic bullets” anyway. Stick to the plan from the beginning, and see it through to the end.

Starting a new website does require a bit of work at the beginning. There’s no way around that if you want to succeed. But the great thing about working online is that once you have everything set up, you can put almost all of it on autopilot and bring in money 24 hours a day with a minimum of work.

So get started now, don’t be afraid that you can’t do it, don’t get frustrated, and don’t let anything distract you. You could be making very good money in very little time if you do it right.

By Mark Yarrobino

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Why Google Wants You to Google Yourself

April 27th, 2009

The act of Googling oneself has become the digital age’s premiere guilty pleasure — an activity enjoyed by all and admitted by few. The phenomenon has even been the subject of scholarly research. Last year, a team of Swiss and Australian social scientists published a study concluding that the practice of self-Googling (or “ego-surfing,” as it’s sometimes called) can partly be traced to a rise in narcissism in society, but that it is also an attempt by people to identify and shape their personal online “brand.” The authors of the survey no doubt returned to their cubicles and Googled themselves to see if the study was posted online

The folks at Google are well aware that their site handles millions of vanity searches every day, and that users aren’t always thrilled about the results that pop up when they Google themselves.

“The reason people search for themselves is that they’re curious about what other people see when they search for their name,” says Joe Kraus, Google’s director of product management. “One problem is they don’t have any control over the search results. Either they don’t like the search results, or what happens most of the time is, they’re not listed on the first page. If your name is Brian Jones and you’re not the deceased Rolling Stones guitarist, you don’t exist.”

To give people a bit more control over search results, Google introduced a feature this week it calls a “Google profile,” which users can create so that a thumbnail of personal information appears at the bottom of U.S. name-query search pages. Once users create a Google profile, their name, occupation and location (and photo if they choose) appears in a box on the first page of the search results for their name. Next to the thumbnail info, there’s a link to a full Google profile page that in many ways resembles a Facebook page.

The similarity to Facebook is no accident. Google profiles are the search giant’s fiendishly clever attempt to turn your ego-surfing pain into their gain. By giving users a modicum of control over the results that appear on a search for their name, Google hopes to establish a social network beachhead and take on wildly popular sites like Facebook and MySpace. Facebook users who otherwise couldn’t be bothered to set up a separate profile page on Google might find the idea appealing if it gives them some control over the Google search results for their name. And if you’re already using Gmail for e-mail, Google Maps for directions and Google’s Picasa for photo-sharing, you may wind up spending more time with your Google profile than your Facebook or MySpace page.

The Google profile lets you set up a personalized page on which you can include links to your blog, Twitter feed or company website, plus share online photos and link to your other profiles on sites such as Facebook, MySpace and LinkedIn. There’s room for a brief bio, along with a place to list your current interests, places you’ve lived and schools you’ve attended. There’s also a space that asks you to list your “superpower,” proof that the engineers at Google have a sense of humor. Or think they do.

Like Facebook, your Google profile doesn’t display any private information unless you’ve explicitly added it. You can share info with friends and family and control who sees what. There’s no Google profile feature that lets you “friend” another user — at least not yet. But there is a “Send a message” feature that lets anyone with a Google account e-mail you without revealing your e-mail address. Another feature called “My places” displays all the cities you’ve entered on your profile and your current location on a map. A Google map, of course.

The more information you add to your profile, the higher your page is likely to be ranked on a Google search for your name and associated keywords, such as the name of your hometown, your job title or where you work or go to school. And the more richly detailed your Google profile is, the more Google knows about you. There’s no advertising attached to Google profiles, but in the future, the company could easily sell ads targeted to your personal details, much as they’ve already done on Gmail.

These days, Big Brother isn’t just watching you — he wants to know your superpower and the name of your childhood pet. And he already knows you like to Google yourself, so don’t try to deny it.

By Tom McNichol

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Proven Insider Tips to Get More Web Visitors Quickly and Easily

April 3rd, 2009

Believe me, in spite of the current financial turmoil, there has never been a better time to generate an online income stream!

And yet it seems that so many budding Internet marketers are finding it hard to break through VNB - the “Visitor Numbers Barrier.”

When I started, I thought there was some magic elixir or secret technique that would transform my visitor numbers! If only I could find THE ONE successful method!

Well, this article is to let you know that while there may be hundreds of ways to get visitors to your website - I’ve selected some of the techniques that work best for me.

And they can work for you, as well.

Because, if there IS a secret of success, it is this: “Don’t rely on ONE way to generate traffic. Become familiar with MANY.” Better to have many visitor doors to your website, rather than just one, don’t you think?

I’m still surprised how many serious Internet marketers neglect the basics. And one of the most basic ways to increase your visitor traffic is to be absolutely certain that your website is listed by the search engines.

Don’t trust the search engine spiders to do your work for you. All the major search engines have detailed and easy-to-follow instructions on site submission, as well as how to create and submit site-maps.

I don’t think Facebook needs a great deal of introduction, does it? But you can mine value for Facebook if you look for opportunities to include your website on information that you provide.

Then, there is what I call the secret power of blogging: search engines LOVE blogs. The search engine spiders thrive on novelty and change, and if you write or post a new entry to your blog every day - or every other day - the search engines will recognize what is going on and begin to rank your website blog higher than a website that doesn’t change its content from month to month. And a high ranking means visitors to your site.

Don’t forget that you can leverage your signature in online communities or discussion groups. If your product is specifically niched, then you know that there are loyal and relevant online communities or discussion groups who want to hear from you.

And, your forum signature could be a goldmine once you have thought through the best way of expressing your product’s unique feature so that readers find your website irresistible.

Would you like your web address to be seen by ten million people in ten minutes? Well, it’s possible - if you’re careful! Because there are three kinds of people: those who love Google Adwords, often known as Pay Per Click, those who hate it - and those who haven’t tried it.

Many people just go nuts trying to get their advertisement absolutely perfect. And, if you don’t read the small print, you could find that your budget is exhausted quickly. But if you follow the guidelines and budget sensibly you could attract many, many hundreds of paying visitors on a daily basis.

Do you remember those kid’s stories where the fairy Godmother tells the child to repeat a word three times for magic to happen? Well, here’s that word: “eBay”, “eBay”, “eBay”.

There - I’ve said it. eBay is perhaps THE most underestimated visitor generating resource. Ignore eBay at your peril. There are many, many resources available on the web where you can discover how to sell products on eBay. Until recently you could sell digital products (i.e. eBooks, which you can download) but the rules have changed and you can now only sell physical goods, so your eBook will have to be on a CD. Personally, I think it’s a good move, and opens up many possibilities.

Don’t forget that Ezines and Newsletters are the Grand Daddy and Grand Mommy of all website visitor attraction and list building activity. The thing is this - Ezines and Newsletters work!

If you love your niche product, you’ll have LOTS to say about it, and there will be people who want to hear what you have to say. I built an opt-in subscriber of almost 3,000 with a business coaching Newsletter.

Another way to get visitors to your websites is to write your own ebook. I’m not embarrassed to say that we’re not talking great literature here. We aren’t talking about the Pulitzer Prize. We’re not even talking more than, maybe, 30 pages, double spaced, and size 12 font.

But the fact is this: your eBook will attract visitors to your website single-handedly.

Later, you can offer your eBook to affiliates so that they send visitors to your site as well! If you’re more of an audio expert than a novelist, why not create your own podcast? Uh? Well, a podcast is a series of audio files that is distributed over the Internet to iPods and other music players and personal computers. This is the future - and it’s fun!

The fact is, everyone loves information but don’t always find printed pages the best way to get it. If you can provide the same information that can be played on an iPod or similar media player, or a mobile phone, you’re offering a higher value product.

You needn’t start from scratch - you can plug your product or service almost immediately by converting your existing articles or eBooks into .mp3 recordings. (.mp3 is the industry standard audio format that is widely accepted for iPods, mobile phones etc.) Remember, you have, on your hard drive, stuff that you have written, or will write, that you can add value to by converting it into an .mp3 recording.

Again, it’s the basics that are often the key to increasing your visitor traffic, so you might need to shine your light on your meta tags. (To put it briefly, a “meta tag” is used by search engines to allow them to more accurately list your site in their indexes.

To be honest, it works most of the time, but not always! Search engines are always changing their methods, and some use Meta tags a lot, while others don’t, but I would not want to neglect this technique. It is a small piece of the mosaic that completes the whole visitor traffic picture.

How many times have you wanted to speak your mind? Well, now you can - and it’ll help drive visitors to your website. How? Leave testimonials on other people’s sites. This won’t take you a second, but your web address will be around for years. Go for it. It is so simple, and so little done.

Another technique I used to attract visitors was to write a priority email to opt-in customers with an attention-grabbing subject such as “The Top Ten Myths In Your Industry.” Or, offer something like this as a freebie. Make certain that there are clear links to your website, and a compelling reason for the reader to visit.

Finally, I don’t think YouTube needs much introduction! It’s simply one of the largest websites devoted to online videos covering every single subject you can think of - and more! So how can you use the power of YouTube to get more visitors? Simply this: upload a video of you talking about your niche.

Many cheap digital cameras have a video option - and you do not need a high-end movie camera. You could get a friend to film you. Or, you could use a built in camera on your PC or Mac, if your model has one. Aim to talk for not much longer than 10 minutes maximum, and sign off with your website address. Again, this is much easier than you would think.

Remember, so many people focus on one traffic building technique, and one only. I hope I’ve shown you that there are many ways - and you should have fun with all of them. My best to you.

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Blogs, WordPress and Google

March 26th, 2009

It’s no secret that a continually updated website with new content being added regularly stands a good chance of doing well in Google. One of the long standing methods to regularly expand a site’s content is through the use of a blog.

While there are numerous platforms to choose from for managing a blog, few can compare with the immense flexibility offered with WordPress, and at a cost of free, the price can’t be beat either.

Google likes fresh new content, and setting up a blog on your site, assuming it is updated often with interesting and relevant material, can be one of the best things you can do to help out your search rankings. The beauty behind WordPress is that there is a wide array of totally free plug-ins you can easily install that will make your blog totally search engine friendly.

The following are some basic guidelines and essential plug-ins you should consider when you install your WordPress blog.

Template Design

The first configuration you need to do is work on customizing the design template to match your existing site. I suggest finding a template that matches as closely as possible to the look you are going for then work on tweaking its graphics, colors, and other particulars till you achieve the desired appearance.

Most of your changes will occur in the header.php, footer.php, index.php, and page.php files in the theme editor, however, the theme you install will dictate which files actually need to be updated. You will also need to make some adjustments to your CSS file. These changes all involve working with code and graphics, and are most likely left to a professional.

Once you have your design set up, the rest of the customization is considerably less technical. The following are suggestions that most people can do themselves and you probably will not need an expert to help you here.

Settings

Permalinks
The next thing you need to do is customize your URL’s. You do not want the default post URLs (”pageid=#”) as they are simply not search friendly and you want your default names to have some meaning to them. While you can customize your URL’s with various plug-ins, you may not always think to do this, so be sure to have a default you can live with.

Under the settings tab in your dashboard, click on permalinks. Here I suggest choosing one of the settings that includes the post name. Including the month and year is totally optional as it will have little to no impact on your search rankings, but you definitely do want to include the post name.

WWW or no WWW
With WordPress, there is no need to worry about the www vs no www redirects. It is handled for you, but you do need to select which variation you want, and it’s very simple to do. Under “General Settings” you will see two fields; one for “WordPress address” and the other, “Blog address”. Ensure that both these fields include the “www” (or not), whichever you prefer, and that’s it. (I always recommend using the “www” version of your URL as most people linking into your site will use it, and this will help keep a consistency among your site.

Required Plug-ins

There is an almost endless supply of free plug-ins out there that you can add to your site ranging from photo galleries and spam protection, to social media integrators for Twitter, Facebook, Digg, and others. While many of these others will benefit your blog and search rankings, the XML Sitemap, and SEO plug-ins are truly essential.

SEO Plug-in
When setting up your new installation, the first plug-in you need to install is one that will allow for totally customized title, meta description tags, and page URL’s. There are a number of tools that do this ranging from the widely popular “All in One SEO Pack” to a relative newcomer “HeadSpace2″.

While I personally have yet to try HeadSpace2, it is high on my list, as it has been recommended by many industry professionals as the best WordPress SEO plug-in. For any new blog installation I highly recommend this plug-in be installed right away.

XML Sitemap Plug-in
To the best of my knowledge, HeadSpace2 does not have an XML sitemap option, and as such I highly recommend “Google XML Sitemaps” . This plug-in will automatically generate XML sitemaps for you on the fly and submit it to Google every time you add, remove, or update a page or post. This helps ensure that Google has the latest information at all times. It’s a very simple plug-in to install and configure and once setup, you can forget about it and it will do the job for you.

A well optimized site loaded with relevant content can do very well in Google if setup correctly. The power of WordPress can make this process incredibly easy so all you have to worry about is writing those great articles and selling your customers. The plug-ins and functionality of WordPress are endless and when installed correctly can make the optimization of your blog considerably easier, increasing your chances for top rankings.

By Scott Van Achte

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10 Steps to Testing the Viability of Your Online Business Idea That Won’t Break the Bank

February 20th, 2009

The economic recession is pushing more and more people to consider self-employment. Starting an online business is a very low-risk way to put your toe in the entrepreneurial pond because the start up costs are minimal, the overhead is low, and the returns can be high. Despite these benefits, however, an online business is just like any other and needs to be thoroughly researched before starting to determine if there’s a need in the marketplace and how viable the business idea is.

The Internet is rife with exorbitant claims of how much money can be made as an online entrepreneur and that you can be rolling in the dough by next week. Remember, most “overnight” successes are 1, 2, or more years in the making, and online businesses are no exception to this rule.

How do you determine if your online business idea will sink or swim? Here are 10 steps you can take to test your idea without breaking the bank:

1. Research. Comprehensive research is always the first step for any business idea. Brainstorm a list of keywords someone might use to find the product/service that you’re offering, and then use a keyword tool finder to see how many searches have been done on these keywords. The keyword tool will also make suggestions of related keywords to try. Once you have a list of keywords, conduct searches (use quotation marks around your search term for stronger results) in Google, Yahoo, and MSN to see who else is out there. Evaluate the popularity of the sites you discover by checking out their Google Page Rank and Alexa ranking. Use the same keywords to see if articles have been written about your topic in the major article banks. You’ll uncover your competition in this research, as well as potential strategic alliances. Employ a powerful bookmark program to help you track your research results.

2. Monetize the idea. After completing your research, have you discovered enough competitors in the marketplace who are making money from doing something similar? If so, how are they making money — is it from the sale of info products, consulting services, subscription to their site, advertising, etc? If you don’t see much competition, that usually means one of two things:

a. There’s not enough demand for the product/idea or b. You’re ahead of the curve in seeing the profit potential.

Unfortunately, in most cases, that result means that there’s not enough demand for your idea in the way that it’s been presented.

3. The “so what” factor. From your research you should be able to clarify what it is that you’re offering and what group of people need what you’re offering. In order to be successful, your offer must pass the “so what” factor in light of your competition. To take this test, you must successfully be able to answer the following question after telling someone what you do, “So what? How is that different from what x, y and z are offering?” You can answer these questions best if you review the benefits of what you’re offering (the What’s In It For Me) rather than just a listing of the features, and if you can speak from the heart about your idea. An online business will take time to manage and develop, so you want to settle on something that you love. If you don’t enjoy what you’re doing, you quickly become a prisoner in a prison of your own making.

4. Industry information. Set up Google Alerts for your industry keywords and track them from info posted on websites, blogs, and newsgroups. Reviewing the alerts you receive over the next few weeks should help you expand your view of the problems/issues with your subject, help you see the “movers and shakers” in the industry, and help you discover other places (blogs, discussion forums, social networks) where your target market hangs out online.

5. Test the waters. The easiest way to test your idea is by creating a blog. Buy a keyword-rich domain name for the blog and map your blog to that domain. Then begin to blog about your insights on your topic, or reprint articles others have written on your subject. The idea here is to begin to establish your online presence and your online brand.

6. Build a list. Once you’ve got a blog set up, you need to begin to build your marketing list. The easiest way to do this is to create a free giveaway on your site (ebook, video, report, audio recording) and a form for the visitor to input his name and email address to receive your giveaway. Your privacy policy should be readily available to them and outline how you’ll use their info and what they can expect to receive from you. You’ll also need an email marketing service or shopping cart service to manage your list.

7. Crown yourself the expert. The only way to become an expert in an area is to believe that you are one. By virtue of the research you’ve already conducted, you know more than a large percentage of your target market. Therefore, don’t hesitate to begin to refer to yourself as an expert in your industry.

8. Drive traffic. Once you build your blog, they (visitors) won’t come without some encouragement. Create profiles on prominent social networking sites like Facebook and Twitter. Start writing articles about your topic and submitting those to article directories. Discover if your target market hangs out on niche-specific social networking sites and start networking there. Interview experts in your industry and release the interviews as a podcast. Create a weekly email newsletter to stay in touch with the prospects on your email list. Create powerful inbound links by getting your blog listed on various blog and website directories.

9. Implementation time. Rome wasn’t built in a day, and neither is a successful online business. Allow at least three months to give your idea a test run and evaluate it after that time. Have you been able to build a list? Are you getting traffic to your site? Are you attracting the attention of others in your industry? If so, you’re ready to move to the next step.

10. Move forward. If you determine that your idea is viable, what’s next? Creating info products or a membership site? What are your longer term goals to develop this idea into a business? The best way to harness all the info that you’ve collected thus far is to create a business plan. It doesn’t have to be complicated — it can be only one page, in fact. What you need to commit to paper is your offer, your target market, your ongoing goals for how to monetize the idea, and an outline of how you plan to grow the business over time.

It’s not too late to get your start in an online business. Don’t be distracted by the false promises of quick wealth overnight. Success takes time and planning, so invest some planning and research time into your business idea. That’s the strongest foundation you can create for yourself to become a successful online entrepreneur.

By Donna Gunter

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24 Essential Pages to include on Your Website

February 18th, 2009

Wondering what pages to include on your website and why? Here is a list of important information that should be included on your site.

Before you start thinking about what to write, it is important that you create a plan, which outlines what each page will contain. That way you won’t repeat yourself or forget vital information. The most common pages on successful websites include:

1. Home Page (First Page)

This is your “sales” page and should provide information about what you can do for your customers. It should also give your visitors a brief overview of what they can find on your site.

2. Products / Services

It is useful to have a separate page for each product/service and write as much detail about each as possible. Start each page with a brief summary of the product/service, then provide whatever information you can. When people are searching for information on the internet, they want to know it NOW. They don’t want to wait until tomorrow when they can speak to you on the phone.

3. Contact Us

Place contact details in as many places as possible. Make it easy for your customers to contact you. Create a special “Contact Us” page and include your details in the “About Us” page and also at the bottom of each page. Information to include: business name, physical address, mailing address, telephone, fax, email, emergency number, website address.

4. Pricing

Whenever possible include the price of your products/services. Even if you can’t be specific. It is helpful to put at least a range of prices, eg. Carpet cleaning ranges between $40 - $60 per room.

5. Testimonials / Product Reviews / Before & After

Include testimonials from your current customers to show your potential clients that you are trustworthy, reliable and that you offer great service and/or products. Make sure the testimonials are real and if possible provide contact details of the person who supplied you with the testimonial. If you don’t have any right now, get them! Simply email your customers and ask for their feedback on your business and service.

You could also include before and after photos. Show the problem picture and beside it show the picture of resolution, with an explanation of your product’s benefits.

6. Frequently Asked Questions

This has proven to be a great time saver for many companies. Instead of having to answer the same questions over and over again, place them on your website and keep adding to them. The more information you have on your website, the less time you will need to spend answering questions by email or phone.

Frequently Asked Questions should address your customer’s concerns that may otherwise be an obstacle to making a sale.

7. Response form such as “Subscribe” or “Enquiry” form

An absolute must if you want to build a mailing list. Most people don’t like giving out too much information, so ask only the basics, such as Name and Email Address. Then keep in touch with your customers on a regular basis by sending out information that may be of interest to them. You may even wish to develop your own on-line magazine (ezine). There are many fantastic free or inexpensive programs that can handle this for you.

8. On-line Magazine or Newsletter

This is a great marketing tool. Not only does it help you keep in touch with your customers, but provides your website with fresh content. You can set up your Ezine in 2 different ways:

(a) Email subscribers on a regular basis, or
(b) Publish it on your website.

Or both. Include information about your business, industry or anything that may be of interest to your customers.

9. Resources/Articles

Add value to your business. Provide information that is complementary to what you do. For example, if you sell wedding dresses include information about reception venues, wedding planners, wedding cakes, flowers. By adding extra information you encourage more hits.

10. About Us

This is a very important page as it tells your customer about who you are and why they should buy your products, services and/or trust your organization. It can also feature your business hours (if you have a bricks and mortar store) or when they can speak to someone on the phone. Many companies also include their mission, details of their staff (photos, biographies, qualifications), recently completed projects, ACN or ABN, logo, directions to your store/office. It is also useful to include details of trade associations you belong to, trade and insurance certificates and any awards you may have won.

11. Guarantee

Offer a money back guarantee. The longer the guarantee, the more effective it will be. It could be 30 days, 60 days, 1 year or lifetime.

12. Survey

Find out what customers think about your website, business or product.

13. Events Calendar

This can relate to your business or industry. If you are an artist, you can feature dates where and when your art will be displayed or if you are a singer, where you will be performing.

14. Search My Website Feature

Some visitors to your site may not know exactly what they want, but if you include a search function on your site, they can look for it very easily. Like search engines, this feature will allow your visitors to type in a word or phrase and then search for it on your site. It’s like having your own mini search engine, only instead of it searching the world wide web, it just searches your website.

15. Return/Refund Policy

To make your customers feel more comfortable when making a transaction at your website, you should provide them with your return/refund policy. Ensure it is easy to understand and spelled out step by step.

16. Privacy Policy

Privacy continues to be a major issue for customers shopping online. Concerns about how their information is going to be used is a major barrier when making a sale. Internet shopping experience is built on trust and privacy is the number one ingredient in trust.

17. Site Map

A site map shows visitors how the site is laid out and which sections are where.

18. Copyright Information

Your website should carry a copyright notice to protect its intellectual property. It is generally in the form of “Copyright (c) 2004, Your Company Name”.

19. Links

Here you can place links to the manufacturers of your products, trade associations or complementary services. When you place links to other businesses, you can request they do the same for you. This will not only bring you more visitors, but may improve your search engine ranking.

20. Media Information

Include any information, articles, photos of your products, staff etc that have appeared in the media - print, TV, radio or internet.

21. News

This can include news about your products/services or about your industry.

22. On-line store

An on-line store allows you sell products directly on the internet 24 hours a day/7 days a week. When building an online store it is important to take in a number of key concepts.

  • Make sure that when visitors arrive at your store the navigational mechanisms are simple and effective.
  • The actual process of placing the order must be simple.
  • Make sure you accept common and convenient methods of payment.
  • Continually test your store so you understand your customer’s shopping experience.

23. Blog

A blog is a journal that is available on the web. The activity of updating a blog is “blogging” and someone who keeps a blog is a “blogger.” Blogs are typically updated daily or weekly using software that allows people with little or no technical background to update and maintain the blog. Blogs are a great tool because they help with:

(a) Communicating with your customers. Blogs provide a way for you to communicate with your customers directly. And it is a two-way communication. You can post a message on your blog and your visitors can easily respond. (b) Search Engine Marketing Blogs give you an increased presence on search engines, like Yahoo! and Google. If you use Blogger (Google’s Blogging Tool), every message you post creates a new page on Google so in a very short time you could have lots of pages pointing to your website.

(c) Stay Ahead of Your Competition Blogs are relatively new and chances are your competition does not yet use them. So you will be seen as an expert in your industry when you post your knowledge and expertise.

(d) Media & Public Relations Blogs are excellent PR tools. You can post your Media Releases and articles and have them picked up by the media.

(e) Free or Low Cost

24. Photo Gallery

Even if you do not wish to sell your products on-line, you may wish to showcase your goods or services in a special photo gallery - show how your products or services are being used by your customers. They say “pictures speak a thousand words” and on your website it is particularly important.

Don’t give your customers a reason to visit your competitor’s website and provide them with all the information they may possibly need or want.

By vana Katz

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How to Create a Bad Website and Frustrate Your Visitors

February 8th, 2009

If you’re a sadistic kind of webmaster or website owner and have a burning desire to royally frustrate and anger your site visitors each and every time they visit your site, these three lists are just for you. If you want to have a terrible website that looks bad, works horribly and breaks fundamental marketing rules, read on.

First let me explain why there are three lists. One way to look at any website is to break it up into three equally important segments; design, technical and marketing. In other words, every site on the Web contains these three components.
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They all have a design or look and feel (design), they all have to be on a server and coded properly to be live on the Internet (technical) and they all have ways in which they attract visitors and make sales (marketing).

Let’s look at the top ten ways in which you can annoy your website visitors and basically fail miserably at the whole website endeavor in each of the three segments. The following is a list, broken up into the three categories, defining exactly what NOT to do.

Top 10 Web Design Mistakes:

1. Never using Web conventions, instead use crazy and wacky formats that no one’s ever seen and no one can understand.

2. Writing trite, predictable, boring or copied content only and never updating your site.

3. Creating totally different and unique navigation for every page so that your visitors need to waste time re-learning your navigation every time they go to a new page. Also creating totally different look & feels for every page so that your visitors never know if they’re on the same site or clicked away.

4. Using confusing, obfuscated and mysterious labels for all your links and buttons so that no one ever has any idea where they’re going if they click. The more confusing, the better.

5. Making it impossible to search the site. Offering no search box, no site map and basically no possible way to find anything on your website.

6. Including content that only talks about you. Never mentioning anything about your visitors or how you can help them, just talk about you and your history and all your achievements. Including a big picture of you and your office building right on the home page.

7. Including only poorly-written copy with lots of grammar mistakes, and ubiquitous, curious and horrendous spelling and punctuation mistakes throughout your site.
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8. Not including any text. Making every page on your site one big picture. So for instance, on your home page have one giant picture of you and your office building and have no text so search engines can’t see your site at all.

9. Using buttons for your navigation only, or use complicated JavaScript drop down menus that complicate your site’s navigation. Either way, if you do this and include no text links, the search engines won’t be able to spider (navigate and record) your website.

10. Making your site as difficult to read as possible. Use teeny, tiny fonts that are hard to read against some funky-colored background. For instance, use blue fonts on a black background.

Top 10 Technical Mistakes:

1. Making your website take forever to load in people’s browsers. The longer the better.

2. Making it so that your site looks completely different on everybody’s computer. So for Macs your site looks one way, and for PCs it looks another way. Or having it look totally different in Internet Explorer, Chrome and Firefox.

3. Making it so that any functionality on the site is confusing to figure out and works improperly and inconsistently every time it’s used.

4. Including lots of broken links and missing images throughout.

5. Setting it up so that it regularly crashes. For example, if more than three people are visiting the site at the same time, the home page becomes inaccessible.

6. Has no form validation. Allowing visitors to enter any thing under the sun into your website forms. Maybe some smart hacker-types will enter executable code that corrupts or takes over your server.

7. Making all your site visitors have to download and install lots of plug-ins to view your site properly. If they don’t, too bad.

8. Telling people that they have to view your site in a specific browser and browser version only.

9. Making it so that there are tons of pop-ups, moving newsletter sign-up boxes, running videos, animations and Flash movies that take forever to download before you can view the site.

10. Using lots of frames.

Top Ten E-Marketing Mistakes:

1. Making your website completely bounce-friendly. In other words, make it ‘un-sticky’ so that when people arrive on one of your pages, they leave immediately.

2. Including no calls to action so that your site never asks your website visitors to do a thing. Making it so that every page is a dead end that leaves your visitors scratching their heads and then clicking away.

3. Does absolutely nothing to build your brand.

4. Has no terms or policies page.

5. Evoke no emotions. Making your site flat, boring, gray, dull and forgettable.

6. Making sure there is no way for anyone who visits your site to sign up for anything or give you their contact info or email address. Certainly don’t use your site to build any kind of email list.

7. Converting absolutely no one who visits your site into a paying customer. Ever.

8. Including no phone number, email and absolutely no other way to contact you. Hide behind your website.

9. Never using any kind of an analytics program like Google Analytics or Web Trends and never measuring or even looking at your website activity.

10. Making it so that search engine can’t read your site and make it so that people can’t really read your site either.

Follow these three lists perfectly and you’ll be well on your way to having a bad and useless website and frustrating and angering everyone who visits.

By  Jason OConnor

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Streamlining Your Social Web Presence in 6 Steps

February 8th, 2009

Following the advice of social media and Web 2.0 experts, you have established your own blog and joined a number of social sites, including Facebook, MySpace, LinkedIn, Twitter, YouTube, Flickr, LibraryThing, and Upcoming.org, among others. Now, the experts say you must add content to each of these accounts regularly to keep them dynamic. So, how’s this supposed to make your life easier?

Relax. With some careful planning, you can streamline the process of keeping all of your Social Web accounts fresh and engaging without breaking your back or the bank. The trick is to make your social accounts work together. Most social sites use the concept of open source to make it easy for developers to write applications that enhance the features of the site. For our purposes, we will look at applications that can help us streamline our existing presence in the Social Web.
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To demonstrate what I mean about streamlining the process, I’ll start with an example. Imagine that you have the following social media tools and accounts already in place on the Social Web:

* A WordPress Blog
* A Facebook Profile
* A Facebook Page
* A MySpace Page
* A YouTube Account
* A Flickr Account
* A Twitter Account
* An Upcoming.org Account
* A GoodReads Account

Your 6 Step Plan to a Streamlined Social Web Presence

Step 1: Optimize Your Blog Feed

The very first step in streamlining your presence in the Social Web is burning your blog’s feed to Feedburner. This is a free service, and obtaining a FeedBurner account will help you to easily manage and track your feed subscriptions. Once you have burned your feed to FeedBurner, note the URL of your new feed, which will look something like this: http://feeds.feedburner.com/MyBlogName .

Step 2: Feed Your Blog Now

You want to make sure that you are getting the most mileage from your blog posts. To do so, feed your blog entries into all of your social accounts that offer blog feeding applications. Remember that each social site may provide its own different way of accomplishing this.

Facebook, for example, allows you to feed your blogs into the Notes section of your Facebook page. Click Edit in the Notes box of your Facebook page and find the option that allows you to import notes from an external blog.

Feeding blog entries into MySpace is a little different. Find and add the application RSS Reader. You can access many MySpace applications by clicking More/Apps Gallery from the main menu of your MySpace homepage.
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It is possible to feed your blog posts into Twitter, but blog posts are typically too long for this purpose. If you read on, I will clue you in to a better solution for streamlining your micro-blog entries.

Step 3: Maximize the Use of Your Multimedia

Maximize the exposure of your images and video clips by adding galleries and badges to your blog or Website, and by feeding your images and videos into your social networking profiles and pages.

WordPress has many plugins available for integrating Flickr images. My favorite right now is Flickr Tag, a plugin that allows you to easily place your Flickr images right into your blog posts, and create galleries.

A Flickr badge is a snippet of Flash or HTML code that you can place on the sidebar of your Website or blog that will pull in and highlight random or specific photos from your Flickr account. Find out more by going to: http://www.flickr.com/badge.gne.

Similarly, you can embed video galleries into your blog or Website by using your YouTube channels. After you’ve added videos to your YouTube channel, you can generate code for a video gallery and place this code on your Website or blog.

To feed images from Flickr into your Facebook page and MySpace profile, find the appropriate application and add it. For Facebook, I use an application called My Flickr; for MySpace, use Happy Flickr.

You can place videos on your Facebook page by implementing an application called YouTube Box, and using the application YouTube Favorites, you can display video clips on your MySpace profile.

Step 4: Integrate Other Social Tools

The way in which you proceed in step 4 depends entirely upon which social tools and Websites make up your Social Web presence. In the example I have created, we have accounts with Upcoming.org (a social event calendar) and GoodReads (a niche book sharing and author site) that have not yet been integrated. By searching the applications in Facebook and MySpace, you’ll find that Facebook offers an application that allows you to integrate your Upcoming.org events, and both Facebook and MySpace include applications that allow you to display your GoodReads books and book reviews.

Step 5: Take Advantage of Streamlining Tools

Using the social tool, Ping.fm, you can add short posts to your mini feeds on Facebook, MySpace, and your micro-blogging sites like Twitter and Jaiku. Ping.fm is a useful tool that lets you post one brief entry, or often a status update, and feed it into a number of social sites.

Step 6: Research and Repeat

The very nature of the Social Web is connecting people through social platforms and applications; therefore, when deciding whether or not to invest time and resources into a new social tool, it’s best to research the ways that tool will accommodate your existing Social Web presence. Can you feed in your blog posts? Does it allow you to import images from a photo sharing site or video clips from from your video sharing community? Have sites like Ping.fm integrated the new tool yet, or do your existing social sites offer applications to integrate the new tool?

When you do decide to integrate a new social tool or Website, do so as best you can by repeating the applicable steps presented above.

By Deltina Hay

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The Importance of Deep Linking in Your Search Engine Marketing

February 2nd, 2009

If you are an experienced webmaster then you probably know that creating back links to your website is one of the best things that you can do to improve your Search Engine Ranking Placement (SERP). Google openly discusses the importance that their algorithms place on back links and even recommend that webmasters who want to increase their traffic use back links. Both Yahoo! and MSN are starting to talk openly about the importance of back links in their search algorithms as well.

There are a number of strategies that you can use to create back links to your website. Some of these strategies include emailing webmasters and asking them to place a link to your website, submitting your site to directories, distributing free reprint articles, and paying for links. All of these have their pros and cons, and some have a better success ratio than others.

How Many Back Links Does Your Website Have?

Take a look at your website and see just how many back links you actually do have. Do not do this for only one search engine, but for all search engines where you are trying to get good SERP results. To check your backlinks, simply type into the particular search engine’s box - link:http://www.yourdomainurl.com . Of course you will replace the yourdomainurl with the name of your own domain.

The more back links that you have to your website, the better off you are. Not only do back links help your SERP, but also the visitors of pages where your back link is listed may just choose to visit your site.

A common mistake that new webmasters make is that they create back links, but they have all of these links pointing to their home page. It is great that you have 50 back links pointing to your home page, but take a look at other pages on your site. How many links are pointing to these pages? The answer is probably zero unless you have utilized deep linking in your link building campaigns.

What Are Deep Links?

Deep links are links that go to specific pages within your website. For example, let’s say that you have a home improvement website that has a large number of pages and articles on it telling people how to do projects. If all of your back links are pointing only to your home page and you have none pointing to specific article pages, then you are not getting the full benefit of your linking activities.

Think about it this way, if I go to your website and find a piece of information that I find particularly helpful or interesting and I want to tell other people about it, how will I do it? When I tell all my friends on my blog about this great page of yours, am I going to link to your home page? No, I am going to copy and paste the actual webpage address out of my browser, into my blog. That is deep linking and what is considered to be natural linking by the search engines.

What Are Natural Links?

Natural links are those links that are created by people other than the website’s marketing team. Suppose I posted a link in my own blog that said that the “most easily understood tutorial, I have read, for creating a php-xml parser” was: http://www.sitepoint.com/article/php-xml-parsing-rss-1-0 , and I put my quoted text into the link. That is a natural link, because I created the link with no prompting from the management at SitePoint.com.

Difficulties In Creating Deep Links

There are a few problems that you will run into when trying to create deep links to your site. One problem is that if you ask a Webmaster of another site to link to you, they will most likely just link to your home page. When you submit to directories, the vast majority of them will only allow you a link to your home page, not a deep link. Even if they do allow you to submit a deep link, they will not allow you to submit 10 deep links.

Success Tips For Creating Deep Links

Deep linking is quite a bit easier when utilizing free reprint articles as a part of your link building campaign. This is because you can put whatever link you want to put in the “About The Author” box. The About The Author box is required to stay intact in all websites that are using your article. If you intend on writing a large number of articles to promote your domain, then you will want to optimize your results by putting a different deep link into the About The Author box for each of the articles that you write.

Another method of doing this is free and easy, but requires a bit of time. Take keywords in each page of the text on your website and make a hyperlink on that word or phrase to another page on your site. This is very easily done if you know how to do basic HTML. The ultimate goal here is to have every page of your website linked to, at least once, by another page on your site. You will want to spread these out among your domain’s webpages, instead of having just a couple of pages linking to the other 50 pages.

Another reason to spread your links across all of the pages of your domain, is that users are likely to be turned off by a page that is almost all hyperlinks; those pages often appear spammy or cluttered. A good idea for any Webmaster is to create these internal deep links when you create a new page. It is much easier to spend a couple of minutes from the beginning, rather than trying to go back and do all of them at a later date.

Incorporate Deep Linking Into Your Linking Strategies

Deep linking is as important a consideration as back linking! It does not matter which page visitors use to enter our websites. If they like what they read on our internal pages, they are more likely to view other pages on our websites. If they view other pages on our website, they are likely to find our homepage, and we will get a chance to tell them why they should buy our products or services.

Deep links to our website help to ensure that the search engines will have good cause to show our internal webpages as well as our homepage. For every page in our website that gets great SERP, our chances of getting a sale are increased significantly.

We have 15 pages on our website, eight of which provide real content to our prospective clients. All eight of these pages have a significant number of back links pointing to them. 48% of our visitors land on our home page. 37% of our visitors land on our internal pages. As a result, 85% of our traffic lands on our website as a result of our back links, either directly or through our natural search placement in the search engines. The remaining 15% arrive on our website through bookmarks, personal referrals, and paid listings.

By Trey Pennewell

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Getting Started With Twitter

February 2nd, 2009

There’s a new web application on the block that has everyone talking and it goes by the name of Twitter. Twitter is fast becoming one of the more popular methods for communicating online and has a large number of loyal followers who stick with it despite the growing pains and competitors. While this article won’t cover everything possible with Twitter, it will give you a good starting point on how to start using it and how you can use it for your business.

What Is This Twitter You Speak Of?

So what is Twitter and how can it be of benefit to you or your business? Twitter is a free online micro-blogging application which gives you the ability to send out short messages (up to 140 characters) called “tweets” to people who are following you on Twitter.

You can send tweets either through your computer or by using your cell phone via a text message. These tweets/messages can be about anything you want and they can include links, as well.

Making Twitter even more useful is the ability to send a direct message to someone you are following (this is done by entering @username at the beginning of your message) or replying to someone’s tweet with your own. You would be surprised how common it is to reply to someone’s message then to have someone who is either following you or the person you sent the reply to reply to your initial message and so on.

People can follow you and your tweets by first signing-up for their own free Twitter account at the Twitter site then adding you to their list of people they are following. Once you have created your account, you can either check your Twitter page (your own personal page which appears after you sign-in at the Twitter home page) for any of your friends’ new messages or you can send out your own. But it is much easier, in my opinion, to use one of the many online or desktop applications which give you the ability to do all of this and more.

Twitter As A Communication Tool

Twitter is a quick and easy way to communicate with family, friends, business associates, and also within a company setting. Being an online service, Twitter is available to anyone with online access. All you have to do is login to your account through any number of third-party applications developed for Twitter or through the Twitter site and you are ready to go.

Within a company setting, employees could have a Twitter account created for them with the option to have their messages protected. This means only people they (or you or the person in charge of creating the Twitter accounts) approve will be able to send and receive messages from them. The same thing could be done using an instant message program but with Twitter, there would be no software to install and it would be accessible from anywhere with an online connection. Additionally, the person who is in charge of the Twitter accounts will have the power to control who is and who isn’t part of this private Twitter network.

Even though there are tons of online communication applications available, Twitter can also be used as a way for people who are collaborating on a project to stay in touch with one another regardless of where they are. And depending on which third-party application they are using to Twitter with, these conversations can be saved for future reference. There are even some third-party apps which you can use to send files up to 10MB to anyone you are following as long as they are using the same application, that is. Still, a handy feature to have and one which may become a feature of Twitter if there’s a big enough demand for it.

Marketing With Twitter

Herein lies the great thing about Twitter from a business perspective: the marketing potential it offers users. Sure, it is great to send messages and chat using Twitter, but it can also be a great marketing tool if used correctly. Have some breaking news you want to get out quickly? Send it out as a Tweet. Made an important update to your blog or web site? Let people know about it instantly with a Tweet.

Want to promote your project, book, movie, whatever by giving away a free download or preview? Send out a Tweet with a URL to the free download. Only want to market something to certain individuals you are following? Simply enter their username preceded by the “@” and you are set.

Another simple marketing tool available with Twitter is the ability to befriend people who are following someone you already follow. While this practice could backfire on you if you begin to add everyone you find following someone you are following, be picky and just befriend those who either share similar tastes that you do or work in the same field as you or already follow many of the same people you do. Otherwise, you could come off as a spammer which will be a hard image to shake.

Twitter Now And Beyond

Twitter represents a fundamental change in the way people communicate online. There have always been instant messengers and they have their place and purpose but they don’t offer the one thing which sets Twitter apart and that is the ability to instantly communicate with either a couple of people or potentially thousands without the need for proprietary software. No need to download this piece of software in order to communicate with this person or that organization.

Much like how blogging has become a staple of today’s society, Twitter and “twittering” is on the same path to becoming ingrained in today’s culture despite only being around for less than two years. So simple in its execution, powerful in the marketing opportunities it offers, and ease of use, Twitter will be one of the top web technologies to gain worldwide prominence in 2009.

By Wesley Craig Green

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